FAQ
❓ When will I receive my order?
We process orders within 1–4 business days, and delivery typically takes:
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7–20 business days for most locations.
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Some items may arrive faster depending on your region and local carrier speed.
If your order includes multiple items, they may arrive in separate packages to speed up delivery.
❓ How do I track my order?
Once your order ships, you'll receive an email with a tracking number and link. Still need help? Contact us via our contact page
❓ Where do you ship from?
We ship directly from our partner warehouses in Asia and the US, depending on product availability. This allows us to offer affordable pricing and a wide product selection.
❓ What if my item arrives damaged or defective?
We’re committed to your satisfaction. If your item arrives damaged, please contact us within 7 days of delivery with a photo or video of the issue. We'll quickly review the item or refund your money — no hassle.
❓ Do you accept returns?
Yes! We offer a 30-Day Satisfaction Guarantee. If you're not happy with your order, you can return it unused and in its original packaging within 30 days of delivery. Please review our Returns Policy for full details.
❓ Are the accessories easy to install?
Yes — absolutely. Most of our products are plug-and-play or require no special tools. Each product page includes instructions or a demo video. If you get stuck, our support team is here to help.
❓ Do your LED lights fit any car?
Our LED ambient lighting kits are designed to be universal. They work with most car interiors regardless of make or model. Always check the product details before ordering, and feel free to contact us if you’re unsure.
❓ Can I cancel or change my order?
Yes — but act fast! Once your order is processed (usually within 12 hours), it’s on its way to the shipping carrier. Contact us through our contact page ASAP if you need to modify your order.
❓ Why did I receive only part of my order?
To reduce delays, we may ship items separately based on stock and warehouse location. Don’t worry — the rest of your order is on its way and will arrive soon.
❓ Do you offer bulk discounts?
Yes! If you’re ordering in bulk (e.g., for gifting or reselling), send us a message through our Contact Page, and we’ll work out a custom offer for you.
❓ Is my payment information secure?
100%. We use SSL encryption and secure payment gateways to keep your information safe. We never store or share your payment details.
Need help with something else?
Reach out at our contact forms or with the details on our contact page